Looking for the Patient Portal?

Need to make a payment? Visit our Patient Portal. You can click here or sign in using the button at the top right of the screen. Remember to bookmark the link to quickly login for your next visit.

Does Consumer Advocacy Work?

Learn about the strategies Novant Health and Florida Hospital use to promote the patient experience and gain consumer loyalty. Find out more.

ROI Value Model is Peer Reviewed by HFMA

HFMA announces the ClearBalance® ROI Value Model™ is first to receive Peer Reviewed by HFMA® distinction in a newly created category. Read more.

Trending Now -- Increase Patient Loyalty

According to the ClearBalance Healthcare Consumerism study, 94% of patients surveyed would return to a healthcare facility that offers our patient loan program.  Download our Executive Brief highlighting healthcare consumer trends.

Effectively Manage Patient Pay

If patient pay grows at the expected annual rate of 20%, in five years a health system’s bad debt could easily double, causing operating margins to plummet. Take charge by deploying a consumer-friendly patient loan program that will enable your staff to:
  • Effectively and efficiently collect what you’re owed – increasing net recovery
  • Accelerate cash flow
  • Create a patient experience that increases consumer satisfaction and loyalty

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