ClearBalance Blog

Patient Experience Week — Recognizing Everyone Who Engages with the Patient

April 24, 2017 – Today marks the start of Patient Experience Week (PX Week). Conceived by The Beryl Institute in 2014, PX Week recognizes and encourages global efforts to improve the healthcare experience for patients, their families and caregivers. PX Week “provides a focused time for organizations to celebrate accomplishments, re-energize efforts and honor the ...
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Meeting with the People: ClearBalance and Novant Health Partner for the Greater Charlotte Health & Fitness Expo

Jan. 17, 2017 — ClearBalance, along with Novant Health, will be exhibiting at the Greater Charlotte Health & Fitness Expo in North Carolina in late January. While Novant Health has been involved with the expo for several years, this will be our first time there – and we’re looking forward to it. The expo is ...
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Study Reveals Users are Strong Supporters of the ClearBalance Program

Sept. 18, 2016 — As the insurance landscape has changed, it’s clear that the patient/consumer focus has broadened from health and outcomes to money, as in, “What will I owe?” and “How will I pay for care?” In fact, out-of-pocket responsibility often is driving where and when – or sometimes if – patients receive care. ...
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Adequate Healthcare Coverage Could Dictate Retirement Ease

Sept. 11, 2016 — This is the final post in a four-part series exploring how baby boomers, Gen X and millennials are preparing for healthcare costs in retirement. Here we recap the challenges facing these groups. Who doesn’t want a life of leisure upon retiring? It’s the end goal to our working years, being able to ...
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ClearBalance Customer Novant Health Offers No-Interest Payment Plan with Great Success

Sept. 6, 2016 — At a time when many hospitals are reporting a rise in bad debt, North Carolina-based Novant Health is managing to keep bad debt in check. The health system has experienced many other positives since implementing the ClearBalance® consumer-friendly patient loan program at its 12-hospital system.Writing in Modern Healthcare, Beth Kutscher reported that Novant ...
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Mythbuster: Millennials are Saving for Retirement. But are they Saving Enough for Healthcare, Too?

Aug. 27, 2016 — This is the third post in a four-part series exploring how the various generations are preparing for healthcare costs in retirement. The first installment highlighted the plight of baby boomers. The second examined the challenges faced by Generation X. This post discusses millennials (Generation Y), typically those born between the early ...
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GenX Must Become Aware of How Health Impacts Wealth

Aug. 9, 2016 — This is the second post in a four-part series exploring how the various generations are preparing for healthcare costs in retirement. In the first installment, we highlighted the plight of baby boomers. This post examines the challenges faced by Generation X, those born between the early 1960s (slight overlap with baby ...
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Successful Retirement Planning Must Include Healthcare Expenses

July 17, 2016 — This is the first post in a four-part series exploring how the various generations are preparing for healthcare costs, starting with the plight of baby boomers headed toward retirement. Subsequent installments will reflect the challenges faced by Generation X and Generation Y (also known as Millennials). A top concern for people of ...
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Consumers Want Access to Healthcare Price Information; Teaching Them to Fish is the Next Step

June 17, 2016 — As the consumerism movement grows, patients are empowered not only to educate themselves about basic health concerns, but also the costs associated with care. Between the rising cost of healthcare itself and the larger portion of those costs that individuals are shouldering, more Americans are taking the initiative to find options ...
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Millennials Force Healthcare in Digital Direction

March 10, 2016 — Millennials raised in the digital age with the convenience of online services are driving healthcare providers to change how they engage with patients and improve the customer service aspect of care. While older generations value in-person communication and cultivating relationships with medical professionals, millennials desire a different approach. Accustomed to instant gratification, ...
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