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About ClearBalance

ClearBalance is the leading provider of consumer-friendly patient loan programs to U.S. hospitals and health systems. Serving more than 4.5 million patient accounts at more than 750 healthcare organizations nationwide since 1992, ClearBalance maintains the highest loan repayment rates in the industry. Our healthcare partners are able to significantly improve operating margins by increasing collections. They are also able to ensure a positive experience for patients who appreciate the ability to affordably repay their direct cost of healthcare.

Subject Matter Experts

ClearBalance thought leaders are available to speak on a variety of healthcare revenue cycle topics ranging from financing strategies and trends to patient pay metrics and revenue cycle technology. Contact us for your next article or blog.

Healthcare Consumerism study

ClearBalance regularly surveys its patient account holders to understand their healthcare financing pain points and expectations.

Consumers are concerned about healthcare cost

ClearBalance ROI Value Model – Peer Reviewed by HFMA

  • In 2015, ClearBalance achieved Peer Review recognition for its ROI Value Model, the first and only tool to establish nationally recognized loan performance standards.
  • In 2016 ClearBalance announced its inaugural ROI Value Model Performance Awards. The program measures health systems’ annual metrics to reduce bad debt from patient pay. In 2016, Essentia Health, Duluth, MN, won the ROI Value Model Performance Award. Runners-up included Charlotte Hungerford Hospital, Torrington, CT, and Baylor Scott & White Health, Dallas, TX.
  • 2017 Award Winners: Hackensack Meridian Health and St. Vincent

Patient Pay Trends

  • What healthcare consumers are saying about their cost of care and patient financing options. Watch the videos.

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